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Return Policy
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Manunga Publishing Manunga Publishing Manunga Publishing Manunga Publishing

Return Policy

 Return Policy

All purchases from Manunga Publishing can be revoked by writing (e.g. letter, fax, or email) within 14 days without any reasons. In case the product is delivered to your address shortly before the dateline expires it will still have the same effect if you return the product unopened. The time available before the dateline expires starts as soon as you receive the product. In case the product comprises of many parts the reference time starts as soon as the first part is delivered. 

Of course we commit ourselves to fulfil the stipulations of the German law according to article 246 § 2 in connection with § 1 Paragraph 1 and 2 EGBGB, as well as § 312g Paragraph 1 Sentence 1 BGB in connection with Article 246 § 3 EGBGB too. In order to make a binding retreat it's enough to respect the statutory period before the dateline. Please send all cancellation queries to 

Manunga Publishing

Hansteinstr. 22
D-37214 Witzenhausen

CEO Dr. med. Emmanuel A. Ngassa
Tel. +49 (0) 16095831218
Fax +49 (0) 5542503054

When a cancellation is successful all products must be returned in their original state else it shall be necessary to pay for compensation. If it's obvious that a product has been used beyond the necessary tests you shall be entitled to pay compensation for the loss in value and the premature use of the product. We mean the usual testing and checking of a product just as it is done in a shop. We shall take care of the transportation costs for refunding the product if only the cost of the product itself and the cost of transportation exceed 40 Euro. You are entitled to pay for any costs less than 40 Euro. You shall also have to bear the cost to return any product if by the time you cancel your order you still owe some money to us. In all other cases returning a product is free of charge. Any products that are too bulky to be returned as a packet shall be collected directly at your address. All refunds must be completed within 30 days following a successful cancellation and return of the said good. The mandatory period starts for you as soon as you send in your cancellation. For us it starts from the moment when we receive the good back.

In addition to that we want to make the following points quite clear:

Principally only goods that were delivered either falsely or damaged can be returned in exchange for money. The statutory period of 14 days is binding for all products except books.

Principally possible. The statutory period of 14 days must be respected after which no return or exchange is possible anymore. The product must still be packed in its original package!

Legal dispute

In case of legal disputes the court of reference is the Amtsgericht in Eschwege (Werra-Meißner-Kreis).

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